FAQ

Where should I set up my Shoreline Spa™?

Does my spa water have the same needs as a swimming pool?

Should I be concerned with the calcium hardness level in my spa?

Should I use chlorine or bromine to sanitize my spa?

How do I clean the surface areas of my Shoreline Spa™?

How often should I drain my Shoreline Spa™?

Where can I get replacement parts for my Shoreline Spa™?

Where should I set up my Shoreline Spa™?
A: The entire Shoreline Spa ™ line is suited for an indoor or outdoor setting. Before determining your location, consult the owner’s manual that was provided with your spa.

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Does my spa water have the same needs as a swimming pool?
A: The water chemistry needs for a spa are similar to that of a swimming pool. Your pH and alkalinity levels remain the same, but your sanitizer level (bromine or chlorine) should be kept between three to five parts per million (ppm). Your filter and water care will also be more frequent in your spa. Consult your Shoreline Spa™ owner’s manual for details.

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Should I be concerned with the calcium hardness level in my spa?
A: Yes. Low calcium hardness can be corrosive to the metal parts of your spa.

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Should I use chlorine or bromine to sanitize my spa?
A: Both chlorine and bromine products will effectively sanitize your spa water. However, bromine tends to be the most popular choice for spa sanitization because it is more effective over a wider pH range and doesn’t carry a strong chlorine scent. Consult with your Shoreline Spas™ professional dealer for additional help in making this decision.

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 How do I clean the surface areas of my Shoreline Spa™?
A: Your Shoreline Spa™ is constructed of very durable materials. In most cases, water is sufficient to remove any buildup of debris.  If more care is needed, consult with your Shoreline Spa authorized dealer or your owner’s manual.

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How often should I drain my Shoreline Spa ™?
A: It’s a good idea to drain your Shoreline Spa™ every three months, depending on use. For a step-by-step checklist on how to drain your spa, consult the Spa Care Guide section on this Web site.

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Where can I get replacement parts for my Shoreline Spa™?
A: Your official Shoreline Spa™ dealer can provide you with the necessary information for replacement orders. To find the nearest dealer to you, use the dealer locator at the bottom of the page.

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